📅 2026 Update: Changes in North Carolina's Attorney General Office

Since the original article was published, significant changes have occurred in the North Carolina Attorney General's Office. Jeff Jackson was appointed as the new Attorney General in January 2025. His leadership has brought new initiatives aimed at consumer protection and civil rights.

The earlier article continues further down the page for more details.

👨‍⚖️ Attorney General Jeff Jackson Takes Office

Jeff Jackson became the 51st Attorney General of North Carolina on January 1, 2025. His appointment marks a new chapter in the state's legal landscape. Jackson's focus includes strengthening consumer protection measures and advancing civil rights.

✊ New Civil Rights Unit Established

In 2022, the North Carolina Department of Justice created a Civil Rights Unit. This unit aims to expand civil rights protections across the state. It reflects a commitment to addressing issues of equality and justice for all residents.

💰 Meta Settlement for Child Safety

On August 26, 2026, Attorney General Jackson secured a landmark settlement with Meta. This agreement could bring up to $645 million to North Carolina. It also includes significant child safety upgrades on Facebook and Instagram.

🏢 LivCor Settlement Over AI Rent Setting

On June 18, 2026, a $7 million settlement was reached with LivCor, LLC. This settlement prohibits the use of non-public data and AI for setting rents. It aims to protect renters from unfair pricing practices in the housing market.

📌 Key Updates Summary

  • 👨‍⚖️ Jeff Jackson is the new Attorney General since January 2025.
  • ✊ A Civil Rights Unit was established in 2022 to enhance civil rights protections.
  • 💰 A settlement with Meta will provide up to $645 million for child safety measures.
  • 🏢 LivCor reached a $7 million settlement to stop unfair rent practices.

💡 Tips for Filing Consumer Complaints

Before taking any action, consider going over the details of your situation with your attorney.

📄 Filing a Consumer Complaint

Filing a consumer complaint with the North Carolina Department of Justice is free. Use the online form or mail in a completed form. Both methods ensure your complaint is properly recorded.

⏳ Timely Reporting

There is no strict deadline for filing complaints. However, reporting issues promptly can help lead to quicker resolutions. Early action can also strengthen your case against unfair business practices.

🚨 Reporting Price Gouging

To report price gouging, file a general consumer complaint. This is especially important during a declared state of emergency. Quick reporting helps the Department of Justice take action against unfair pricing.

📞 Contacting the Consumer Protection Division

If you need assistance, call the Consumer Protection Division at (919) 716-6000. They provide free help with consumer issues. Their staff can guide you through the complaint process.

📧 Staying Informed

Stay updated about scams and consumer alerts issued by the Department of Justice. Subscribing to email alerts can help you avoid falling victim to scams. Being informed is a key step in protecting your rights as a consumer.

🏆 Legal Services Ranked by User Reviews (2026)

This section lists services relevant to consumer protection and legal assistance. The ranking is based on Trustpilot data checked in October 2026. Ratings can change over time, and star ratings represent only one factor in customer satisfaction.

🥇 1. LegalShield

LegalShield holds a Trustpilot score of 4.5. It is well-known for providing legal services and consumer protection. Reviewers appreciate its accessible legal resources but note that customer service responsiveness can vary.

🆓 Free Consumer Protection Options

The North Carolina Department of Justice offers free consumer protection services. Residents can file complaints at no charge, and the Consumer Protection Division provides assistance. This free support is an essential resource for consumers facing issues with businesses.

🔎 What to Compare When Choosing Legal Services

  • 🏷️ Cost of services
  • 📞 Availability of customer support
  • 📝 Range of legal issues covered
  • 🌟 Trustpilot ratings and reviews
  • 🗣️ Client feedback on service quality

❓ Frequently Asked Questions

❓ What is the role of the North Carolina Attorney General?

The North Carolina Attorney General provides legal representation for the state. This includes handling consumer protection cases and enforcing state laws.

📅 How can I file a complaint online?

You can file a complaint online by visiting the North Carolina Department of Justice's consumer complaint page. Fill out the required form and submit it electronically.

⚖️ Are there any fees to file a complaint?

No, filing a consumer complaint with the North Carolina Department of Justice is completely free. This allows residents to report issues without financial barriers.

🔍 What should I do if my complaint is not resolved?

If your complaint is not resolved, consider reaching out to the Consumer Protection Division for further assistance. They can provide guidance on the next steps to take.

🛑 How does the Department of Justice handle price gouging complaints?

The Department of Justice investigates price gouging complaints during declared states of emergency. They can seek refunds for consumers who have paid excessive prices.

🏡 Can I report issues related to housing or rent?

Yes, issues related to housing or rent can be reported as consumer complaints. The Department of Justice takes these matters seriously and investigates unfair practices.

⚖️ Recent Cases Connected to Consumer Protection

Recent court rulings highlight important developments in consumer protection within North Carolina. These rulings relate to the enforcement of laws aimed at safeguarding residents against unfair business practices.

For more recent rulings, check the section more rulings on the news page.

End of October 2026 Update






 



What is the Attorney General North Carolina?





The North Carolina Attorney General is a legal and administrative position undertaken by the appointed individual serving as the primary attorney – or North Carolina lawyers – on behalf of the State of North Carolina. The Office of the Attorney General of the State of North Carolina operates within the North Carolina Department of Justice:



Departments of the NC Attorney General:



Although the Attorney General North Carolina undertakes a vast array of duties and responsibilities, amongst the foremost of their responsibilities is to serve the collective citizenship of the State of North Carolina through legislative advocacy and the guardianship of legal statutes; the North Carolina Attorney General is considered to be the director of the Department of Justice, as well as the primary law enforcement agent within North Carolina - the various divisions of the Attorney General North Carolina include the following:



The Criminal Division oversees the Public Integrity Division, Drug and Narcotics Prevention Division, Scam and Fraud Investigation Bureau



Civil and Civic Division regulates the Elder Advocacy and Abuse Prevention Division, as well as the Victim Rights and Services Department



Consumer Protection and Advocacy Division



Victim Rights and Services Department



Environmental Services Division



Profile of the Attorney General North Carolina



The North Carolina Attorney General is Democrat Roy A. Cooper, who was elected in 2001:



Roy A. Cooper has been reelected 3 times since his initial appointment; his 4th term will end in 2015



Roy A. Cooper received his legal degree from the Law School at the University of North Carolina



The Office of the Attorney General North Carolina



The Office of the Attorney General of the State of North Carolina is located in the State Capitol Building in Raleigh, North Carolina



The History of the North Carolina Attorney General



The appointment of the Attorney General North Carolina takes place through a statewide election.



The State of North Carolina’s Constitution expressed that a single term of the office of the Attorney General is not exceed 4-years’ time; however, there currently exists no limit with regard to the reelection of an incumbent North Carolina Attorney General



The first North Carolina Attorney General was Waightstill Avery, who served from 1777 to 1779



The Legal Process and Procedure of the Attorney General North Carolina



Administrative Law and the North Carolina Attorney General



Administrative Law is the legal field associated with events and circumstances in which Federal and State Governments of the United States interact with their respective citizens, including the administration of government programs, the creation of agencies, the establishment of a legal, regulatory standard; as a result, the North Carolina Attorney General is an example of a State officer responsible for the protection and preservation of the rights and liberties afforded to the citizens of the State of North Carolina:



In addition to serving as the primary prosecuting attorney on behalf of the State of North Carolina, the Attorney General North Carolina also serves as the chief advocate of legislature and statutory regulation existing within the State of North Carolina



Common Law and the North Carolina Attorney General



The North Carolina Attorney General is identified as an officer within the legal realm of Common Law, which is the legal field and ideology considered to rely on past legal statutes, sentencing, and judicial review to serve as guidelines for sentencing; both the reference and respect of past judicial decisions as a means of determination for current legal hearings is amongst the primary ideologies inherent within Common Law:



In many cases, the Attorney General North Carolina will employ the legal ideology of ‘Stare Decisis’ with regard to appellate hearings requested within the State of North Carolina; Stare Decisis facilitates a hierarchy with regard to legal venue, within which the process of appeals is determined for potential hearings



Upon the ruling set forth by a court classified as a ‘lower’, an appeal may be subject to judicial review by a court ‘classified as ‘higher’ only in the event that the ‘higher court’ has cited fault within the initial sentencing; however, case decisions, rulings, and North Carolina Attorney General North Carolina judicial review will be cited as primary sources with regard to sentencing



Contacting the North Carolina Attorney General



The Office of the North Carolina Attorney General may be contacted through the following means:



Address for the Office of the North Carolina Attorney General



Office of the NC Attorney General



9001 Mail Service Center



Raleigh, North Carolina



27699-9001



Telephone Number for the Office of the Attorney General North Carolina



The telephone number for the NC Attorney General is (919) 716-6400

North Carolina Attorney General